Hotel groups and chains
Apaleo has set a new benchmark for tech adoption after moving all 7,500 rooms at operator citizenM's US and European operations to its property management platform in under two months.
mk | hotels cuts human-assisted calls by 50% and saves 70 hours with AI
In a bid to enhance operational efficiency and ease the workload on their front desk staff, mk | hotels has implemented Plainview AI, an AI-powered voice-assisted reservation system.
Petra Hancz
Hackmann Hotels increases productivity by 35% and staff satisfaction by 60%
Offering a welcoming home away from home in both 3 and 4-star segments, Hackmann Hotels is beloved by numerous regular guests for its familiar atmosphere.
Hostz increases efficiency by automating 20% of guest inquiries with AI
Hostz is among the first to test and implement ailean, a pioneering AI that operates within Apaleo and communicates with guests 24/7 in multiple languages.
McDreams Hotels: An onboarding success story in hotel automation
In the latest in our series on the topic of onboarding, we look at the ‘change’ masterclass provided by McDreams Hotels, who have demonstrated what best practice looks like when switching out a property management system.
Apaleo sets 'record' with the rollout of 7,500 citizenM rooms in 8 weeks
Apaleo achieves tech milestone by transitioning 7,500 citizenM rooms across US & Europe to its property management platform in 8 weeks. A new industry standard.
McDreams future-proofs its property management platform as it targets 100% growth in 5 years
McDreams Hotels already has an extremely lean, low-cost model but is now fulfilling its original vision for fully automated hotels by adopting an API-first hospitality platform rather than a traditional PMS.
Thibault Gence
