Top 10 trends to drive your hospitality into an agent-first world

With the rise of AI agents and AI-powered tools, the hospitality tech industry is at the beginning of a brand-new era, transforming traditional systems and paving the way for more agile and AI-agent-driven platforms. 

Our Vice President of Business Development, Florian Montag, contributed to the latest edition of the Hotel Yearbook, published by Hospitality Net. In his contribution he highlighted the top 10 trends shaping the shift toward an agent-first future in hospitality. 

 Here are the three key takeaways: 

1. Flexible, open, and modular platforms must be prioritised, especially platforms that can easily adapt to and support emerging innovations like AI agents. 

2. In an agent-driven future, traditional apps will be replaced. So, the problem of switching between multiple apps will become obsolete and AI agents will be able to seamlessly handle specific tasks within the platform itself, delivering faster and more precise results. 

3. To stay competitive, hoteliers must remain open and embrace the change. That’s how they can enable efficient workflows tailored to their business goals, unlocking new potential for growth, cost savings, and long-term scalability. 

Discover the top 10 trends in 2025 accelerating hospitality tech toward an agent-first world!

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